FAQ's
General Questions
Q: What does Eve's Eyes offer?
A: We offer high-quality Eye Lashes Kits, Eye Lashes Courses, and a combined Kit + Course package to help you master lash application.
Q: Who are your products and courses designed for?
A: Our products and courses are perfect for beauty enthusiasts, beginners looking to learn lash techniques, and professionals seeking premium tools and training.
Product Questions
Q: What is included in the Eye Lashes Kit?
A: Each kit includes premium lashes, adhesive, applicators, and all the essential tools needed for professional-quality lash application.
Q: Are the products in the kit cruelty-free?
A: Yes, all our products are cruelty-free and designed with care to ensure the best quality.
Q: Can I purchase the kit without enrolling in a course?
A: Absolutely! You can purchase the kit on its own or opt for the Kit + Course package for a complete experience.
Course Questions
Q: What does the Eye Lashes Course cover?
A: Our course covers everything from basic lash application techniques to advanced styling, safety, and maintenance tips.
Q: How long does the course take to complete?
A: The course is self-paced, allowing you to learn at your own convenience. On average, it takes about 2-3 weeks to complete.
Q: Do I receive a certificate after completing the course?
A: Yes, upon successful completion, you’ll receive a certificate of achievement from Eve's Eyes.
Shipping & Payment
Q: Where do you ship?
A: We currently ship worldwide. Shipping times may vary depending on your location.
Q: How much does shipping cost?
A: Shipping costs are calculated at checkout and depend on your location and order size.
Q: What payment methods do you accept?
A: We accept major credit cards, debit cards, and online payment platforms like PayPal.
Support & Policies
Q: What is your return policy?
A: Due to hygiene reasons, we cannot accept returns on Eye Lashes Kits. If you experience any issues, please contact us, and we’ll do our best to assist you.
Q: How can I contact customer support?
A: You can reach us via email at [insert email address] or through the Contact Us form on our website.
Q: Can I get a personalized consultation before purchasing?
A: Yes! Contact us to discuss your needs, and we’ll guide you to the best option for you.