Refund Policy

Digital Course Purchases

Due to the nature of digital products, all sales of the Eve’s Eyes Online Eyelash Extensions Certification Course are final and non-refundable. Once access to the course has been granted, no refunds will be issued, as the materials cannot be returned or revoked.

Exceptions

  • If you experience technical issues that prevent you from accessing the course and the issue cannot be resolved by our support team, a refund may be issued at our discretion.
  • Please contact us at eveseyesccc@gmail.com within 7 days of purchase to address such issues.

Physical Kits/Materials

Refunds or replacements for physical items will only be provided under the following conditions:

  • The product arrives damaged or defective.
  • Damaged or defective items must be reported to eveseyesccc@gmail.com within 5 days of delivery.
    • Include photos of the item and packaging to support your claim.
  • Refunds or replacements will not be issued for incorrect addresses provided by the customer.

Contact Us

If you have any questions about our shipping or refund policies, please contact our support team:

We are happy to assist you!